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Reporting a problem

Open a bug report on GitHub, one problem per issue, after a look at the open ones: yours may be there already. Its form asks for the list below, which lets us find the problem without a round of questions first.

Please give

  1. 1

    The radio

    X6100 or X6200.

  2. 2

    The versions

    From Settings › Info: the OpenX6X00 version and the Baseband version (see the baseband). Say whether the card was written from an image or updated in the radio, and from which version.

  3. 3

    What happened

    What you did, what you expected and what you got. Give the mode, the band or frequency, the power setting and the menu you were in. A photo of the screen helps, above all of a message or of the TX panel.

  4. 4

    Power and antenna

    An external supply or the battery; an antenna, a tuner or a dummy load. For a transmit problem, give what the TX panel shows (PWR, SWR, ALC), and what an external wattmeter shows if you have one.

  5. 5

    The logs

    From the card's DATA partition: put the card in a PC and attach the newest files of the app_logs folder. Each run of the radio software leaves one x6100_log_*.txt. From v0.3.4 a power-off with the POWER key saves the running one too, so switch off right after the problem. For a start that stops at the boot logo or a dark screen, attach app_logs/start_trace.txt as well: how far each start got, from power-on. When the radio does not start far enough for the web configurator, read it from the card's DATA partition in a PC; the manual's troubleshooting says how.

  6. 6

    WiFi

    From v0.3.4 a failed join writes app_logs/wifi.txt, with no password in it. Add the exact message on the screen, the router's security (WPA2, WPA2/WPA3, WPA3 only), its 2.4 GHz channel, and whether a phone hotspot works.

  7. 7

    Audio and Bluetooth

    What you heard (the received audio or your own transmission), and the volume, mute and headphone settings.

Requesting a feature

Open a feature request whose title starts with Feature: and names it in a few words, one feature per issue. Look at the open ones first: if the feature is there, add what you would use it for to that issue. Its form asks for:

  1. 1

    The radio

    X6100, X6200 or both, and the OpenX6X00 version you run (Settings › Info).

  2. 2

    What you want to do

    The operating it is for (an activation, a contest, a remote station, a digital mode), not only the feature: "log a Tiles activation from the GPS" says more than "add Tiles".

  3. 3

    How you do it today

    On the radio, with a program on a PC, a phone app or another firmware, and what is missing or awkward about it.

  4. 4

    Where it would live

    An app under APP, a Settings tab, Field Ops, the web configurator, the Panel or Screen page, TCI; what you would press and what you would see. A sketch, or a screenshot of another program that does it, helps.

  5. 5

    What it depends on

    A programme, a service, a protocol or a device, with a link to its rules, its API or its specification, and whether it needs an account or a key.

  6. 6

    How you can help

    Testing it on your radio, a pull request, the documentation.

The form labels the issue enhancement. One feature per issue lets each be answered, built and closed on its own.

Open a feature request
The same lists are in the README, Reporting a problem and Requesting a feature, and the manual has a troubleshooting section. Before a new card image, download the Backup from the web configurator: the settings, memories and QSO log in one file.